Business Telecom Advocates, LLC 
"In the client's best interest"

P.O. Box 1056
Isle Of Palms, SC 29451
843-886-6941
 

".....After conducting the initial audit, BTA found overcharges of more than $39,000 with one of our carriers. Through aggressive negotiations, BTA was able to secure a refund of almost $13,000 and obtain rates that will save Telamon Corporation over $60,000.  BTA's dedication to our needs and "can do" attitude throughout this process, was exemplary......Their professionalism and experience will get results and they have our highest recommendation."

 

David Crooke/Director of Finance

Business Telecom Advocates, LLC | Communication Audits
WHAT WE DO
 
Business Telecom Advocates (BTA) is a simple concept. We act as the client's advocate working "In the client's best interest." Business Telecom Advocates offers a variety of customized telecommunication auditing, recovery and consulting services: 
 
  • We begin by helping you understand your communications bill and current configuration.  We undertake the auditing and negotiation processes on your behalf and present your options.  We can perform a simple or detailed audit, provide complex communications management or handle the RFP burden to search for better product and services.  Whether you are looking for an assessment of your existing communications, or for a complete overhaul, BTA has a service that will meet your individual needs. 

 

  • The best thing about the BTA concept is our "Specialized Auditing Services." BTA's comprehensive audit and will find savings and identify billing errors and recover those overcharges for you. Our auditors are former telecommunications employees who understand the intricate details of the billing process. We do not use software management tools that only skim your bills and extract the information it wants. We audit the entire bill manually and then put it through a quality control process to verify the audit. We bring all of the options to you. Business Telecom Advocates can also manage your account on a continuous basis for you. The client finally wins all the way around.

 

With a management team that has over 17 years of experience in the Telecom and Technology space, Business Telecom Advocates was founded under the recognition and principles that the client finally has to come first. Our goal is to provide an avenue for our client into the heart of the telecom companies. Just as we would not know how to represent clients under the practice of law, or provide health services to patients, we do not expect our clients to know the communications industry. If we can act as your advocate to these companies, you can run your business. You do best what you know, running your business and let us handle the things for you that we know. 

It's no surprise that more than half of large organizations don't know their exact communications expenditures.  Monthly fixed and mobile telecom invoices are detailed, complex and, for some companies, hundreds of pages in length. The intricacies of ever-changing inventory, hundreds of thousands of rate plans, and complex terms and conditions result in  an "evolution " of your services and a "rubber-stamped" invoices that, in many cases, incur penalties due to late payments.  With the FCC estimating that 80% percent of all communications invoices are in error, clearly businesses are leaving money on the table.

"Rather than improve operational efficiency in order to be more competitive, some telecom companies tried to trick consumers into giving them their business, according to an article by CBS News. Even some of the most reputable phone companies have been accused of "competing by cheating" including continuing to send bills after service is terminated, and billing for services never ordered."
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